Política de envío

At Elowen, we’re committed to making your shopping experience simple, safe, and stress-free.

Order Processing

All orders are carefully prepared and processed within 1 business day after your order is placed.

Once your order has been processed, it will be shipped to the address provided at checkout.

Delivery Times

We offer FREE Standard Shipping on all orders.

Estimated delivery time:

7–12 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, holidays, weather conditions, or other circumstances outside of our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to update after your order has been shipped.

Incorrect Address

Please make sure your shipping information is correct before completing your purchase.

If you entered an incorrect or incomplete address, please contact us as soon as possible at elowencont@outlook.com. Once an order has been shipped, we may not be able to change the delivery address.

Delayed or Lost Orders

If your order has not arrived within the expected delivery timeframe, please contact us at elowencont@outlook.com and we will be happy to assist you.