Refund policy
We want you to love your Mavely purchase. If you're not completely satisfied, you may be eligible to request a return within 30 days of receiving your order.
30-Day Money-Back Guarantee
You have 30 days from the date of delivery to contact us regarding a return.
To request a return, please email:
Please include your order number and a brief explanation of your request.
Refunds
Once your return has been approved and received, we will review the item and process your refund where applicable.
Refunds are issued to the original payment method. Depending on your bank or payment provider, it may take additional business days for the refund to appear in your account.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at mavelysup@outlook.com with your order number and photos of the item.
We will review the issue and work with you to find an appropriate solution.